Complaint Letter (Softskill Bahasa Inggris 2)

       SOEDIRJA INDONESIA LOGISTIC
         JALAN ASIA AFRIKA  No 55-57
                    BANDUNG 232811
                    Tel. (022) 8375939

Ref.BCh2/654         10 April 2016                                

GAGAS MEDIA
Jalan H Montong No 57 Jakarta Selatan 12630

Dear Sirs,
Together with this letter, we inform you that our order book package shipment has arrived on time. However, after we checked, there was damage to several books that you send.

Such damage can we explain as follow :
1.Fifty five books damaged
2.All cover encyclopedia torn and folded

As evidence, such damaged goods we send back to you for review and your concern. We hope we did not order the goods were damaged like this again in the future because this is hurting our company’s commercial rate. If you repeat this mistakes second time, we were very sorry to have to decide a corporative relationship that has existed so far.

We wait a reply from you. Thank you.

                             Yours Faithfully,
                             Mr. Alpha Ledwin                                    
                                

Nama : Meutia Nabila Hawa
NPM : 14215150
Kelas : 1EA25

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