Complaint Letter (Softskill Bahasa Inggris 2)
SOEDIRJA INDONESIA LOGISTIC
JALAN ASIA AFRIKA No 55-57
BANDUNG 232811
Tel. (022) 8375939
Ref.BCh2/654 10 April 2016
GAGAS MEDIA
Jalan H Montong No 57 Jakarta Selatan 12630
Dear Sirs,
Together with this letter, we inform you that our order book package shipment has arrived on time. However, after we checked, there was damage to several books that you send.
Such damage can we explain as follow :
1.Fifty five books damaged
2.All cover encyclopedia torn and folded
As evidence, such damaged goods we send back to you for review and your concern. We hope we did not order the goods were damaged like this again in the future because this is hurting our company’s commercial rate. If you repeat this mistakes second time, we were very sorry to have to decide a corporative relationship that has existed so far.
We wait a reply from you. Thank you.
Yours Faithfully,
Mr. Alpha Ledwin
Nama : Meutia Nabila Hawa
NPM : 14215150
Kelas : 1EA25
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